Privacy Policy

Our Commitment to Your Privacy

At LakshmiPeeta.com (a Katha Sala initiative), we respect your personal space as much as we respect your sacred space. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our site.

1. Personal Information We Collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase, we collect:

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers/UPI handles), email address, and phone number.
  • Purpose: We use this to fulfill orders, communicate with you, and screen for potential risk or fraud.

2. How We Use Your Data

We use the information we collect generally to:

  • Fulfill Orders: Processing payments, arranging shipping, and providing invoices.
  • Customer Support: Responding to your Vastu queries or order status updates.
  • Optimization: To improve our website experience and ensure our "Krystalline Shila" products are reaching the right devotees.
  • Marketing: If you have opted in, we may send you updates about new Katha Sala videos or exclusive product launches.

3. Sharing Your Information

We share your Personal Information with third parties to help us use your information, as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  • Google Analytics: To help us understand how our customers use the site.
  • Shipping Partners: To ensure your Lakshmi Peeta reaches your doorstep safely.

Note: We do not sell, rent, or trade your personal data to third-party marketing companies. Your data is used strictly for your experience with LakshmiPeeta.com.

4. Your Rights

If you are a resident of certain jurisdictions (including India under the DPDP Act or Europe under GDPR), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@lakshmipeeta.com.